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21 December 2014

All I Hear Is Crickets

I have had it with Cricket Wireless. I paid for a new phone, activation and a new line to my account, but did not receive a confirmation email of my purchase. I became  concerned so I checked my online bank account to see whether the purchase was completed. The money for the purchase was in fact withdrawn from my bank account, but there is no pending order with Cricket. After waiting for nearly an hour, the online Cricket support representative claimed that they had no record of my purchase. I talked to no fewer than 4 people over the course of several hours. all of them said that they have no record of a purchase and could not help me. Finally I gave up and contacted Cricket support via email. Now they admit they have my money, but do not offer to complete my order. 


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